Engineering Support
Our application engineers help with selection, sizing, and integration questions. Reach them by email with your project reference so we can pull the right files.
Documentation
Datasheets, test reports, and installation manuals are available on request. Reference the model number and we will send the matching package.
After-Sales
For warranty or service, include the serial number (printed on the nameplate) and a description of the symptom. This lets us trace the build and advise a fix fast.
Response Times
- Quotation follow-up: within two business days
- Technical question: within one business day
- Warranty claim: assessed within three business days